New leaders, many of whom start out as first line supervisors and managers, are often faced with decisions that are above their paygrade, yet necessary for the continued operation of their workshop or site. Their training isn't complete, mentors aren't always available, and often the only advice they get is faulty. What's a first time, first line or mid-level leader to do?

Based on 28 years of experience, S. Daniel Smith walks new leaders through the idea that slowing the problem down is their best first step. He shows them how to create decision space by conducting a few controlling actions and then reassessing the situation. While the examples come from his time in the military, any new manager is sure to learn a great deal about how to lead from this work.