Introduction: You are Good Enough at Sales, Get Better at This...
Why did I call this book White Collar Prospecting? It's not because I dislike or disrespect blue-collar work. I grew up in Marion, Indiana, a General Motors factory town, and I worked plenty of blue-collar jobs as a kid. For most of my sales career, I had a blue-collar attitude toward prospecting: bulldozing through endless cold calls and emails, wearing rejection as a badge of honor.
But over the past decade, I've noticed something: cold prospecting doesn't work like it used to. Technology has always reshaped selling. The automobile once enabled salespeople to canvas larger territories. The telephone moved selling from door-to-door to over-the-phone. TV and radio shifted selling from one-on-one to one-to-many.
And now selling has changed again - the internet, email, smartphones, automation, and AI have completely altered buyer behavior. Prospects are busier, better informed, and more insulated from cold outreach than ever before. Yet many sales organizations cling to outdated cold prospecting, wasting their sellers' most valuable asset: time.
Here's what I realized: I'm good enough at sales, and so are you. Put me, or you, in a room with a qualified prospect and chances are good we'll close. For most salespeople, the problem isn't closing. The real problem is getting the attention of high-value prospects and securing the appointment.
One of my favorite books and movies is Moneyball by Michael Lewis. Billy Beane, GM of the Oakland A's, was forced to rebuild his team every year as big-market teams like the Yankees bought away his players. With the smallest budget in baseball, Billy needed an edge. He found it by embracing data. Instead of relying on biased scouting reports, he focused on a single measurable stat: On-Base Percentage. More players on base = more runs = more wins.
That data-driven approach changed baseball forever. And there's a parallel in sales. The key stat isn't OBP - it's appointments with good prospects. More meetings = more presentations = more sales. Yet many sales leaders stubbornly insist on old-school cold calling, just like those scouts who refused to believe in data.
Billy endured doubt, criticism, and early setbacks. His own scouts quit, his manager resisted, the media mocked him. But mid-season things clicked - the A's went on a record-setting 20-game win streak that still stands today. His courage to adapt changed professional sports.
Sales is at a similar crossroads. Clinging to cold prospecting is like clinging to broken scouting methods. Technology and marketing can amplify your selling efforts, make prospecting smarter, and create consistent opportunities. To deny it is to ignore the game-changing shift that's already here.
As Billy said to one of his old-school scouts: Adapt or die. He was right. If you work in sales for an organization still relying on cold calls and emails as the main way to find new business, this book is for you.
Inside, you'll discover how to use clever, low-cost marketing to flip the script - attracting prospects instead of endlessly chasing them.
To your success!